FAQ
Select one of the questions below to find out it’s answer.
GENERAL QUESTIONS
Definitely. Your idea is our guideline and we will follow this mandate closely to bring your vision to life. Alternatively we will propose themes, ideas and styles to better fit the message that you are trying to get across.
Ice Cream Events will provide you with the most creative, unique and fresh ideas in the field of marketing based on research of American & British style event management. We will provide you with various professionals to ensure that every aspect of your vision is achieved, within the scope of your budget. Each event is inherently unique and during the Strategizing phase our team will discuss every angle and possibility available to you.
Treasure Hunt — 2 months (because approvals are required from the Ministry of Transport, etc.)
Team Building, Family Day, Gala Dinner — 4 to 7 weeks
Conceptualized Events — 60 to 90 days
Additional Services — As per required basis.
While we endeavor to provide our services with the regular time frame, some specific aspects may require longer time for production and installation.
Before — Through phone, emails, SMSes, & Whatsapp messaging service (at our office hours of 10am — 6pm).
During — You will be assigned a Project Manager to liaise between you and all the suppliers and production crew to ensure everything runs smoothly. At all times during the Preparation and Event Phases, you will even be able to reach us at night.
At the management level, we work closely with suppliers of hardware, creative talent, and a production crew to setup your event. We can provide a mix of local and international talent. A photographer or a videographer will be hired if the client wants a high quality audio/video recording of their event. We also assist in obtaining all relevant authorization as required for the event.
We have setup events all over West Malaysia, as well as Kota Kinabalu, Bangkok, Macau and Melbourne… really anywhere in Malaysia, and internationally if you need it to be.
For outdoor events such as treasure hunts, we provide ponchos (disposable raincoats), canopies, umbrellas and even meteorological services, both scientific and alternative analysis… the hunt must go on. We endeavor to provide our services even under unforeseeable circumstances.
Our family tree is made up of leaders within leaders. For every full event we cater to, you will be provided with:-
- A Project Manager
- A Project Executive
- Designers
- Marshalls
The manpower allocated for your event, will be proportional to the scale and size of your event.
Click Here for the full list of our services.